DUAA Compliance

Get DUAA Compliance ready for your website today.

Use DUAA Compliance to generate the Data Use and Access Act complaints process wording, privacy policy addendum, email templates, internal checklist, and complaint log you need for 19 June 2026.

Built for UK small businesses. DUAA Compliance template support, not legal advice.

ICO and GOV.UK source links included

Generated from your answers

Checkout opens the workspace immediately

DUAA complaints process pack with website wording, hosted page, complaint log, and WeBoost branding

Why DUAA Compliance matters from 19 June 2026

UK organisations need a clear process for handling data protection complaints. That means people need a route to complain, you need a way to acknowledge and investigate complaints, and you need evidence that you responded. DUAA Compliance turns those practical steps into website wording, internal process notes, templates, and a complaint log.

01

A way to complain

Give people a clear contact route for data protection complaints.

02

A process to investigate

Know what to do when a complaint arrives and who is responsible.

03

Evidence you responded

Keep a simple record of acknowledgement, updates, and outcome.

The deadline is real. The fix is practical.

What happens without a DUAA Compliance process?

If someone raises a data protection complaint, you may need to show that you had a clear route, acknowledged it within the required timeframe, investigated it, and told them the outcome. A privacy policy alone may not cover the full process.

Check my setup

The practical risk is not being able to evidence your process.

The product gives you the wording, procedure, email templates, and complaint log needed to show the basics are in place.

How DUAA Compliance works

1

Answer eight questions

Tell us how your business handles client data and complaints.

2

Choose your route

Generate it yourself, publish a branded hosted page, or get a website handoff.

3

Publish or hand off

Copy the wording to your site, use the hosted page, or add the handoff copy to your own website.

What is included in your DUAA Compliance pack?

The pack gives you the public wording, internal evidence, and handoff material needed to make DUAA Compliance practical without making the process feel bigger than it is.

Website complaints page copy
Privacy policy addendum
Internal complaints handling procedure
Complaint acknowledgement email
Complaint outcome email
Complaint log CSV
DUAA Compliance hosted page option on the annual plan
Website implementation checklist

Choose your DUAA Compliance route

Start with the free checker, then choose whether to copy the pack yourself, publish a branded hosted page, or get website-ready copy prepared for you to add to your own site.

DIY Pack

£29

one-off

One-off payment. No recurring subscription.

One payment. No hosting or recurring charge.

For businesses that want instant self-service documents, downloads, and copy to apply themselves.

You generate the pack, copy or download the files, and add the wording to your own website yourself.

Best for: confident DIY website owners

Typical setup: 20-30 minutes

  • Free checker result
  • Self-service document workspace
  • Copyable and downloadable files
  • Complaint log CSV
  • No WeBoost preparation or hosting
Create DIY pack

You get instant access to the workspace and do the website update yourself.

Recommended

Hosted Page

£59/year

annual

Billed annually. Renews yearly unless cancelled.

Equivalent to £4.92/month, billed annually at £59.

For businesses that want a branded public complaints page live today.

We host the public page; you still add its link to your privacy policy, contact page, footer, or intake forms so people can find it.

Best for: a live page without building one on your own site

Typical setup: 10-15 minutes

  • Everything in DIY
  • Branded hosted complaints page
  • Edit and republish the hosted page from your workspace
  • Website link wording for your privacy policy, footer, and forms
  • Copy or email instructions for your website manager
  • Logo URL and brand colour
  • DUAA badge toggle
  • Update notices
Get hosted page

You get the pack, a branded hosted page, link wording, and an edit screen for future updates.

Website Handoff

£99

one-off

One-off payment. No recurring subscription.

One payment for a website handoff. No hosting included.

For businesses that want a clean website-ready pack to give to their web person.

The wizard creates the handoff pack, but you still add the supplied copy to your own website.

Best for: you want a clean handoff for you or your web person

Typical output: instant after the wizard

  • Wizard-created handoff from your details
  • Website-ready complaints page copy
  • Privacy addendum and email templates
  • Clean handoff for you or your web person
  • Handoff only, no hosted page
Get website handoff

You submit the details once and receive a website-ready document pack to apply or send to your web person.

Need this live today? Start with the free checker and choose your route in minutes.

Run free check

DUAA Compliance questions business owners ask

Plain-English answers before you spend anything.

Is this legal advice?+

No. DUAA Compliance by WeBoost provides template-based compliance support and workflow tooling. It does not replace advice from a solicitor or data protection professional.

Does this replace ICO fee registration?+

No. If your business needs to pay the ICO data protection fee, this product does not replace that separate obligation.

Do you need my ICO registration number?+

No. The DUAA complaints-process requirement is about giving people a route to complain, acknowledging complaints, responding, and keeping evidence of the process. We do not ask for or publish ICO fee references or private ICO correspondence. Keep those in your internal admin records.

Is this only for UK businesses?+

This product is built around the UK Data Use and Access Act and UK data protection complaints process requirements. Non-UK businesses may still need UK-specific processes if UK data protection law applies to their activity.

What if I miss the deadline?+

The practical step is to put a clear complaints process in place as soon as possible. The product helps you publish the process, generate internal wording, and keep evidence of your setup.

Is a privacy policy enough?+

Not always. The ICO guidance focuses on having a process for handling data protection complaints, including a route to complain, acknowledgement, investigation, updates, and outcome.

Do I need this if I store documents offline?+

Offline storage does not automatically remove data protection obligations. If you handle personal data, you should check whether you need a complaint handling process.

Does Website Handoff include hosting?+

No. Website Handoff is a one-off pack where the wizard creates website-ready copy for you or your web person. You still add it to your own website. Choose Hosted Page if you want DUAA Compliance to host a public complaints page for you.

Does Hosted Page mean I do not need to update my own website?+

No. Hosted Page means DUAA Compliance hosts the public complaints page for you, but people still need to find it. Add the supplied link wording to your privacy policy, contact page, footer, intake forms, or booking forms.

What is the difference between DIY Pack and Website Handoff?+

DIY Pack gives you instant access to generate, copy, and download the wording yourself. Website Handoff gives you the same core outputs packaged as a cleaner implementation handoff for you or your web person to apply.

Get DUAA Compliance moving today.

Run the checker, see what is missing, and generate a pack that is practical enough to use today.

Run free check